Privacy Policy

HIGHLAND TRAVEL (the “Company”) will observe the Act on the Protection of Personal Information (the “Act”) and understands the importance of personal information provided by customers, and endeavors to handle and protect personal information in an appropriate manner.

  • Collection of Personal Information

    Upon offering service, the Company shall acquire customers’ personal information such as name, address, phone number, age, sex, country of origin and e-mail address by appropriate and fair means.

  • Use of Personal Information

    The Company shall use customers’ personal information for the following purposes:

    • Response and action to customer inquiries;
    • Provision of information on the Company’s products such as travel plans;
    • Announcement regarding service information;
    • Improvement of the Company’s service;
    • Creation of statistics data.
  • Management of Personal Information

    The Company shall appropriately manage customers’ personal information to ensure the security of personal information against unauthorized access, loss, alteration or leakage.

  • Disclosure of Personal Information to a Third Party

    The Company shall neither provide nor disclose personal information to a third party unless corresponding to any item of the following:

    • when the prior authorization/ consent of the customer is obtained;
    • when the disclosure of information is required by the law;
    • when the Company entrusts a third party with the handling of personal information within the scope necessary for the achievement of the Company’s service;
    • In addition, when the Company judges it is necessary for securing of customers’ or the Company’s right.
  • Correction/Disclosure/Deletion of Personal Information

    In cases where the Company is requested by a customer to correct, disclose or delete the personal information, the Company shall meet the requests without delay.
    However, an appropriate personal identification processing is made to prevent illegal leakage of information, etc.

  • Use of Cookies to acquire Personal Information

    Our site may transmit Cookie to the computer of the visitor. They are designed to save a user history or input content, which are sent and received between the browser and the server, on the visitor’s computer as a file when the visitor uses our website.

  • About the access analysis tool

    In our website, we use “Google Analytics” as the access analysis tool. The “Google Analytics” uses Cookie for collection of traffic data. This traffic data is collected anonymously and is not to identify an individual. Since this function can refuse to collect data by making Cookie invalid, please check the setting of your browser.
    Please click here for the details of this agreement,

  • Disclaimers

    If you are moved to another site by a link or a banner from our website, we do not have any responsibility for information and services provided at the destination site. We are trying to publish contents and information that are as accurate as possible on our website, but sometimes we may get incorrect information, or the information may become old. Please understand that we can’t accept all liability for damage caused by the contents posted on our website.

  • About the change of Privacy Policy

    Our website complies with the laws of Japan applied to personal information and we will review the content of the policy as needed and improve it.
    The revised latest privacy policy is always disclosed on this page.

Concluded.